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Helium Balloons FAQ
If you are interested to know more about helium and why latex balloons go bang when they burst - click here.

How long will my balloons last?
Around a day or so (roughly a 12 hour period). Order your helium balloons as close to your event time as possible. A product called high float can be used to make helium balloons last longer (for balloon bouquets and balloon displays etc). Balloons filled with air usually hold their size and shape much longer (days). A foil balloon can float for over 1 week filled with helium.

Do I need to book my balloon decorations in advance?
To guarantee we can supply on your event date the answer is YES! As much warning as possible is always appreciated. However, we can arrange helium balloons at short notice if orderd before 3pm on any day. As you can imagine weekends are hectic so it pays to book your event decorating in advance.

Can I pick up?
Yes. However, please bear in mind that balloons are very bulky. They will not fit in cars or station wagons. The most you will be able to fit in a car or station wagon safely is between 10-20 helium balloons.

Do you deliver?
Yes. There is a small delivery fee which we will let you know at time of booking.

Do you set up?
Yes. Any corporate event work is set-up and cleaned up the following day. We are also happy to set up smaller jobs too. Just ask.

When do you require payment?
We require payment at time of order if the purchase is under $200. For balloon decor over $1000 we ask for 50% deposit and full balance of payment 5 working days prior to event. Please read our terms and conditions. We accept all major credit cards and internet banking instructions will be on your invoice.

How do I hire something?
Hire items are rented on a 1 day basis. However, we are flexible. We allow pick up the day before and collection the day after. Essentially a three day hire period for the price of one. You will need to sign a general hire agreement on pick up or delivery. Any damages or breakages are your responsibility and will be charged at cost price of item(s).

Standard hire terms and conditions
Please view our terms of trade.

 

Let us create something magical with helium balloons for your event!

 


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